If you need to reschedule or cancel your photography class, please contact us at least 24 hours prior to make the necessary arrangements.
Cancellations and requests to reschedule received less than 24 hours before your scheduled class or safari may be subject to your slot being considered used and payment forfeited.
If you are purchasing a coupon (ie: Groupon or Living Social) read the descriptions carefully before you buy. If you are eligible for a refund you may only have a few days in which to get one. The coupon company may give those. We do not and can not.
If you purchase a discount coupon for use on a specific day, these are considered tickets to a specific event and are not subject to refund.
If you purchase a discount coupon and are eligible for a refund, contact the coupon supplier, since they received payment, not us.
Thank you for your cooperation with and understanding of this policy.